Two ingredients are all it takes to make the perfect candle - pure soy wax & fine fragrance oil.

No UV stabilisers, no artificial hardeners, no fake dyes or colourants - just simple, clean, and intentionally made.

We hand-pour each candle in the UK and Ireland using 100% pure soy wax, premium fine fragrance oils, and non-bleached cotton-core wicks.

All fragrances are phthalate-free, animal cruelty-free, and sourced to be as eco-friendly as possible. All fine fragrances are IFRA certified and lab tested.

Yes, all Apollo Ipsum candles/products are vegan and never tested on animals!

Absolutely! We use recyclable materials such as the outer box and tape, along with biodegradable packaging - including the packing peanuts inside. No plastic bubble wrap or polystyrene here!

Orders are typically dispatched within:

2–4 business days(not including saturday or sunday)

However, it may take longer during busier seasons and sale periods - so make sure to check the delivery times upon checkout to get an estimate delivery date.

Delivery times vary by location but usually arrive within 48 hours (Mon-Sat) after dispatch, though this may vary depending on regions and also if there are problems/issues with delivery addresses.

For the quickest updates, log in to the MY ACCOUNT section on our website. You can view order status, tracking info, and updates instantly!

You should ALWAYS receive a tracking email from us (and the delivery provider) after dispatch.

Please check your junk/spam folder and ensure you typed in the correct email address upon checkout to receive your tracking email. If you did not put the correct email address or did not put any email address, you will not be able to receive a tracking email or log into your account to view your order history.

Our website is fully automated, so once you place an order, you will automatically receive a confirmation email from us.

If you haven’t received one, this may be because:

• An incorrect email address was entered at checkout
• No email address was provided (only a phone number)
• The email has gone to your junk or spam folder

Please log in to My Account to view your order details and confirmation, and be sure to check your junk mail as well.

Please contact us within 48 hours of delivery with photos of the issue, and we’ll resolve it quickly!

Orders can be updated or cancelled within 12 hours of purchase.

After that, we begin processing and may not be able to make changes.

However, please do email us ASAP as you might catch us while preparing your order and we can do last minute changes for you.